Frequently Asked Questions
Do you offer student discounts?
We offer discounts on required textbooks only. (Students click here to be directed to further information.)
How do I log into my account?
You may log into your account here: Log in page.
How do I change my credit card on file?
Why isn't there sound coming from the Calendaring Video?
Because you are not using VLC to play the video. There’s a warning about this on the products page and in the ReadMe file. https://www.videolan.org/vlc/index.html
What's the difference between LBTN and CCLD?
Litigation By The Numbers®selected excerpts pageCalifornia Civil Litigation and Discovery
How does the LBTN Update Service work?
Can I bring my old LBTN up to date?
If you are missing no more than one Update, and you purchased your copy from us, we can help via the Update Service. Please use our Contact Us form to send us an email with your name, the revision date of your book, and the email address with which you made your purchase so we can guide you.
How are PDFs delivered?
They are made available for instant download for you to save to your device.
Can I make copies of the PDF or print it?
You are authorized to copy PDFs to your personal devices and print one copy for your personal use. You are not allowed to share a copy with another person in any format.
I downloaded my PDFs, but I am getting an error message that says: "Failed to load PDF document." What can I do?
I downloaded my PDFs, but now can't find them.
Download them again (from your email confirmation or your Dashboard: https://www.litigationbythenumbers.com/my-account) and then please be sure to save them so you can find them next time.
What is your return policy?
We are happy to refund your PDF purchase in full so long as you have not downloaded it. Because you can’t physically return a downloaded PDF, we will not refund any amount if downloaded. (Our online reports show the date, time, and IP address of each download.)
Do you have any books other than LBTN and CCLD?
No, we do not have any other books. That means we don’t have a federal book, an estate planning book, a probate book, a family law book, a book for any other state, an appellate procedure book, a copyright book, a trademark book, a patent book, an unlawful detainer book . . .. We also do not have any other books to recommend.
Do you have a Federal version of LBTN?
No, we do not have any other books, including a federal book. We also do not have anything to recommend.
Do you have LBTN for any other state?
No, we do not have any other books. We also do not have any other books to recommend.
Can I find the books in a public law library?
Yes! Public law libraries throughout California have copies of both books at their reference desks. Click here to find out where.